Presentation of paper on the Synergy between IT and Business Processes, which depicts about a company name Tata Refractories Ltd , which implemented Enterprise resource planning-ERP package, when it was going through a tough downturn with less demand from the user industries because of the technological changes. But Tata Refractories Ltd instead of cutting cost through employee reduction, it invested in the employees through implementation ERP with better syncronization with the present business process making them having competitive edge from the other companies. Today Tata refractories ltd is one of the leading refractory maker in India, exporting to different countries such like Europe, China and Brazil.
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