Technology In The Insurance Sector- Special Edition-- September 2009

First Book in Chapter Form

Insurance landscape has undergone a fundamental change.The ever-growing demand for better insurance products and the growing consumer movement has put forth a lot of challenges for this sector. Technology is not just a ‘catalyst’ to enhance business process; it has taken on the role of an ‘innovation agent’ in building the business processes using best practices and creating new products.

"Technology In The Insurance Sector" is one of it's kind publication on the technology in insurance sector. It is a collection of 8 papers and 2 case studies. Contributors include- Chief Operating Officer, Aviva Life Insurance; Vice President, Information Technology, Reliance General Insurance; Sr.Consultant, Microland; Sr. Manager, Nelito; faculty from Mody Institute of Technology & Science, Rajiv Academy for Technology and Management and National Insurance Academy (NIA)

The papers in this publication cover various aspects of the use of IT in the insurance sector- Integration Technologies and Standards , Information Security, Claim Management, Insurance Inclusion, CRM Technology etc. In addition to these there are case studies from Verizon Business & Hewlett-Packard (HP Exstream) that highlight the use of IT in insurance for business benefits. Brief abstract is given below.

"Technology In The Insurance Sector" was released at Banknet's 5th International Bank Tech Summit on 24th Sept 2009 at Mumbai.

http://www.banknetindia.com/books/insurance1.htm